Guide

Meter readings: what to record (and how to avoid mistakes)

Meter reads are one of those things that only matter when they go wrong. A few clear photos and a couple of notes saves a lot of hassle later.

Quick checklist

  • Find the right meter (gas, electric, water).
  • Take a clear photo of the meter showing the full reading.
  • Take a second photo that shows where the meter is located.
  • Note the date and whether it's a move-in, interim or check-out.

At a glance

Meter mistakes are common but preventable with two clear photos and simple labelling.

  • Capture the full reading clearly (including digits/units)
  • Take a location shot to prove which meter was used
  • Label whether the read is move-in, interim, or check-out

TL;DR for busy property managers

  • Capture one clear close-up of the full reading and one location shot.
  • Label whether it is move-in, interim, or check-out.
  • If there are multiple meters, identify each one in your notes.

What to capture

  • The number displayed (and the unit if shown).
  • Any serial number or meter ID if it's easy to photograph.
  • If there are multiple meters, label which one is which.

Common mistakes

  • Photographing the wrong meter.
  • Cropping out the unit or last digits.
  • Taking a blurry photo and assuming it's fine.

Using TenancyKit

  • Add meter readings during the inspection.
  • Attach the photo to the relevant room or notes section.
  • Export a proof pack if you need to share it.

FAQ

Should I include meter serial numbers?

If they are easy to capture, yes. They help confirm the reading came from the correct meter.

Do I need meter photos at both check-in and check-out?

Yes. Capturing both endpoints helps prevent utility handover disputes.

Run this process faster in TenancyKit

Capture room-by-room photos, notes and meter readings, then export a clean evidence pack your agency can send with confidence.

Tip: use this guide as your branch SOP, then mirror the same room-by-room structure in your exports.

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